Terms & Conditions

The terms that govern your use of our website and services.

Please read these Terms and Conditions carefully before using our website or engaging our services. These terms are governed by the laws of Victoria, Australia and comply with the Australian Consumer Law.

1. Acceptance of Terms

By accessing this website or engaging the services of MATAX (Mentor Accounting Tax Services) ABN 40 679 843 157, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. We may update these terms at any time. Continued use of our services constitutes acceptance of any changes.

2. Services

MATAX provides accounting, bookkeeping, tax preparation, financial reporting, business advisory, and NDIS plan management services. Our services are provided under a separate written engagement agreement with each client. Nothing on this website constitutes an offer to provide services. It is for general informational purposes only. Service terms, fees, and scope are agreed in writing prior to commencement of any engagement.

3. General Information Only

The content on this website, including articles, guides and general information about tax and accounting, is provided for general informational purposes only. It does not constitute professional financial, legal, or taxation advice. You should not rely on any information on this website as a substitute for professional advice tailored to your specific circumstances. MATAX recommends you consult with a qualified professional before making any financial or business decisions.

4. NDIS Plan Management

MATAX is a registered NDIS Plan Manager. Our plan management services are governed by the NDIS Act 2013, the NDIS (Transitional and Consequential Provisions) Act 2016, and the NDIS Practice Standards. By engaging MATAX as your Plan Manager, you authorise us to: • Receive and process invoices from your NDIS service providers • Lodge claims with the NDIS portal on your behalf • Track and report on your plan budgets Participants retain full choice and control over their service providers and supports. MATAX does not direct or limit how you use your NDIS funding.

5. Fees and Payment

Fees for professional services are set out in your engagement letter or service agreement. NDIS plan management is funded directly from your NDIS plan at the NDIS-set rate. There is no out-of-pocket cost to participants. For other services, invoices are payable within the timeframe stated on the invoice. We reserve the right to charge interest on overdue amounts in accordance with the engagement agreement.

6. Limitation of Liability

To the maximum extent permitted by law, MATAX and its staff, contractors, and agents are not liable for: • Any loss or damage arising from reliance on general information on this website • Any indirect, incidental, or consequential loss arising from the use of our services • Errors or omissions in information provided by you that affect the accuracy of work we complete Our liability for services provided is limited to the fees paid for the specific service giving rise to the claim. Nothing in these terms excludes rights you may have under the Australian Consumer Law.

7. Client Obligations

You agree to: • Provide accurate, complete, and timely information required for us to deliver our services • Notify us promptly of any changes to your circumstances that may affect your tax or financial position • Review and approve all documents and returns before lodgement You remain responsible for the accuracy of information you provide. MATAX is not liable for outcomes resulting from incorrect or incomplete information supplied by you.

8. Intellectual Property

All content on this website, including text, graphics, logos and design, is the intellectual property of MATAX or its licensors and is protected by Australian copyright law. You may not reproduce, distribute, or use any content from this website without prior written permission, except for personal, non-commercial use.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By engaging our services or using this website, you consent to our collection and use of your personal information as described in the Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any dispute arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Victoria.

11. Contact Us

If you have any questions about these Terms and Conditions: MATAX (Mentor Accounting Tax Services) 642 Hogans Road, Tarneit VIC 3029 Phone: 0425 191 786 Email: imran@matax.com.au These Terms were last updated in 2026.